Privacy Policy

Effective Date: April 2026

At Home Heroes Home Services LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and SMS services.

1. Information Collection and Use

We collect personal information that you voluntarily provide through our website forms, including your name, email address, and phone number. This information is used solely to:

Send appointment confirmations and reminders.
Respond to specific service inquiries.
Provide updates regarding your requested services.

Message frequency varies. Message and data rates may apply.

2. Mandatory SMS Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Opt-Out and Stop Policy

If you wish to stop receiving text messages from us, you may reply "STOP" to any mobile message sent from us at any time. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

4. Age Gating and Children's Privacy

By opting into our SMS services, you represent that you are at least 18 years of age.

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

5. Data Security

We take the security of your data seriously. We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of SSL encryption for all form submissions on our website.

6. Information Sharing

We do not sell, rent, or trade your personal information or customer lists to any third parties for lead generation or affiliate marketing purposes. Data is only shared with subcontractors in support services as necessary to facilitate the communication services you have requested.

Contact Information

For questions regarding this Privacy Policy or to exercise your data rights, please contact us using the details below:

Physical Address: 8122 quill point dr bowie maryland 20720
Business Phone: 301-715-3685
Support Email: sales@homeheroeshomeservices.com